A breath of fresh air: Callard & Bowser

Callard & Bowser produced the highest-selling butterscotch in the British Empire.

Establishment
Daniel James Callard (1824 – 1903) was born to a family of prosperous non-conformist London bakers. Members of the Callard family had been bakers in the metropolis since the seventeenth century.

Callard became a master baker himself, and had entered into partnership with his brother-in-law, John Carrick Bowser (1828 – 1912) by 1855.

The two men established a wholesale grocery business at St John’s Wood. The firm initially manufactured infant formula, before concentrating on confectionery from 1861.

Callard bought out Bowser in 1872, but continued to trade under the by now established brand name of “Callard & Bowser”. The firm grew through strong branding and a dedication to product quality and purity, at a time when standards were often spurious.

Callard & Bowser had “agents in all parts of the world” and their butterscotch was “sold by most confectioners” according to an 1872 advertisement. Daniel Callard received the 80th trademark issued in Britain in 1876.

Callard & Bowser logo (1896)

Daniel Callard employed five men, one boy and 35 girls by 1881. He passed control of the business to his son, James Percival Callard (1859 – 1940), by 1891.

Growing sales saw the business relocated to Duke’s Road, Euston by 1894.

Daniel James Callard died in 1903 with an estate valued at £99,570 (around £11 million in 2015).

An analysis conducted for the British Medical Journal in 1907 highly recommended the company’s butterscotch, which it found to consist of 11.7 percent butter fat and 79.3 percent sugar. Callard & Bowser produced the highest-selling butterscotch in the British Empire by 1920.

Production was relocated to Western Avenue at Park Royal, adjacent to the Guinness brewery, in the 1930s. The high-selling “Cream Line” toffee was introduced in 1937.

Callard & Bowser acquired William Nuttall of Doncaster, best known for its Mintoes boiled sweet, in 1948. The Nuttall factory was large and modern and the company had a strong export trade.

Acquisition by Guinness
Callard & Bowser was acquired by Guinness, who wanted to build a confectionery subsidiary, in 1951.

Guinness revealed that it acquired the company at a depressed price, as sweet rationing remained in force. The sweet ration was lifted in 1953, and this was to prove a major boon for the industry.

Between 1951 and 1956, confectionery profits of £850,000 were reinvested. Rileys of Halifax, best known for Toffee Rolls, and Lavells, a confectionery store chain were acquired. Hundreds of thousands of pounds were invested in new factory machinery. A factory was also acquired on Silverdale Road at Hayes, Middlesex in 1956.

Rolls Confectionery of Greenford, Middlesex was purchased from J Lyons & Co in 1961.

Callard & Bowser was not an extensive advertiser, and instead concentrated on developing strong relationships with wholesalers and retailers. Edward Sharp & Sons, J A & P Holland, Callard & Bowser and Mackintosh controlled over half of the British toffee market by the early 1960s.

The Park Royal factory was divested in the 1970s. The Nuttall factory in Doncaster was closed down in 1981 and production was transferred to Halifax.

Callard & Bowser employed 1,186 people and had annual sales of £17 million in 1981.

Takeover by Beatrice Foods
Guinness sold Callard & Bowser to Beatrice Foods of Chicago for £4 million in 1982, as part of a drive to focus on its core brewing operation. Beatrice owned the Smith Kendon confectionery group of Bridgend in Wales, manufacturer of Altoids Curiously Strong Mints, and it became a subsidiary of Callard & Bowser.

High business rates and an ageing factory saw the Hayes site closed down in 1983, with the loss of 500 jobs. The South Wales site had opened in 1974, but it was thoroughly modernised in 1984, and re-opened by Princess Diana.

Callard & Bowser claimed 25 percent of the UK toffee market by 1985. Combined sales  totalled just under £24 million in 1987. Around half of all production was exported to 65 different countries.

Sale to United Biscuits
Beatrice Foods sold Callard & Bowser to United Biscuits for £21.5 million in cash in 1988, in an attempt to reduce debt. By this time there were only two manufacturing plants remaining, Halifax and Bridgend. The sites employed 240 white collar staff and just over 400 hourly-paid employees. The Times commented that United Biscuits had acquired “one of the best-known and most traditional names in confectionery, famed for its butterscotch”.

Callard & Bowser was fully integrated with United Biscuits’s own Terry’s confectionery company to form the Terrys Group. The combined group had three percent of the British sugar confectionery market. Callard & Bowser claimed 33 percent of the UK toffee market in 1991.

Confectionery production was discontinued at Halifax in 1992.

Takeover by Kraft
United Biscuits sold its confectionery operations to Kraft of Chicago in 1993.

Beginning in Seattle, Altoids Curiously Strong Mints enjoyed considerable success in America from the late 1980s. Packaged in distinctive metal boxes, it was the highest selling peppermint in the USA by 1997, with an annual sale of 40 million tins.

Riley’s Toffee Rolls were discontinued in the mid-1990s to accommodate increased Altoids production. Cream Line toffees were discontinued in 2001, and all production of toffee appears to have ended by 2003.

Sale to Wrigley
Kraft sold Callard & Bowser, along with its Lifesavers mint brand, to Wrigley of Chicago for $1.48 billion in 2004. 8,000 tonnes of Altoids were shipped to America every year from the Brigend factory.

Wrigley closed down the Bridgend plant with the loss of 173 jobs in 2005. Wrigley explained that as 90 percent of production was being exported to America, it made economic sense to transfer production to the US. With the exception of Altoids, the Callard & Bowser and Nuttall’s brands were discontinued.

Callard & Bowser branded Altoids are still available in Britain, but they are now manufactured in America.

Liked it? Take a second to support Thomas Farrell on Patreon!

15 thoughts on “A breath of fresh air: Callard & Bowser”

    1. I worked for Callard and Bowser in the late 70s &early 80s. Such a nice company to work for. I got made redundant as I didn’t want to relocate to Wales. I miss the desert nougat and the almond toffee.

  1. Hi Thomas,

    just thought you might like to also know that HRH The Duke of York, opened our factory this year, sort of following on in the historical footsteps of Princess Diana when she re-opened the S. Wales plant in 1984

  2. I was working with Callerd & Bowser on 27 march1974 to Nov 1983s ,I was pregnant and after my baby I started working again then ,Factory started redundant
    I was working in HAYES & in fudge slabs & tom William Was my foreman , I miss my Beautiful helpful peoples who I worked with
    I miss all my friends my supervisor Mrs Morrison and my manager was Malcolm

    1. Hi
      Do you remember a Mrs Jean Black of Church Road Hayes? She was my lovely mother in law. Now sadly passed away. She worked in an office I believe. A little lady with a big heart. Loved her to bits. I am Gordon Kerrison also of Hayes. My email is gordonkerrison@gmail.com

      Best wishes
      .Gordon K

  3. I loved to work .such a great time with beautiful people never forget my C & B sweet factory sweetie peoples 😍😍😍😍👌👌👌

  4. My Grandmother Violet Lane of Greenway Hayes worked for C & B and her good friend Mrs Rogers of Bourne Rd Hayes.

  5. Thank you, very interesting. I used to enjoy their plain chocolate coated toffees in the 50s – were they based on their Creamline toffee or Rileys Rolls – which have recently been resurrected I believe, using the original recipe.

  6. I worked at Callard and Bowser in Hayes in the Summer of 1975 as a Summer holiday job whilst at school. I remember working on the long slab sprinking almonds onto the toffee when unfortunately burnt my fingers on the molten toffee. You could buy the cheap toffee as a perk. A lovely smell in the air of the factory of the beautiful sweets. What a great job for a kid.

  7. I first found Callard & Bowser during a trip out West (I’m a NYer) back in 1967 in Western Canada. I loved their Chocolate, and Butterscotch Toffee and most of all, their hard Treacle.

  8. Has anyone found a nougat that tastes like C and B? While C&R has claimed to have brought it back some reviews say they are not really the same so was wondering if others had suggestions? Thanks

  9. My grandfather worked at C&B after the War. He used to bring us nougat, which we loved, until he died mid-1950s. He also gave us similarly packed and wrapped sweets called ‘raspberry noyer’ which were to die for but I’ve never seen since and no-one else seems to know. Anyone remember those? Really miss the quality sweets of my childhood in U.K.

  10. My mother’s wedding was cancelled in 1954, all presents returned. The only present that was sent back was from Mr Callard who insisted she keep the full Luneville dinner service.
    I still use it for ‘best’.

Leave a Reply

Your email address will not be published. Required fields are marked *