Category Archives: Consumer healthcare

The English patent: Holloway’s Pills

How did Holloway’s Pills and Ointment became the highest-selling medicines in the world?

Thomas Holloway establishes his patent medicine business
Thomas Holloway (1800 – 1883) was born at Devonport, the son of a baker. He was apprenticed to a chemist.

Thomas Holloway (1800 – 1883)

Holloway relocated to London from 1828. He established himself as a merchant on Liverpool Street from 1836. One client was a Felix Albinolo (1785 – 1872), the proprietor of Albinolo’s ointment, a patent medicine. The success of Albinolo’s product inspired Holloway to introduce an equivalent.

Holloway’s Family Ointment was introduced from 1837. Holloway’s Pills, a mild laxative, were launched two years later. Holloway was the first person to advertise medicines on a massive scale, and it was this that would cement the success of his products.

Holloway’s Pills and Ointment held a ten percent share of the British patent medicine market by 1851.

George E Barclay was granted the sole licence to manufacture the pills and ointment in the United States. Between 1857 and 1858 his sales totalled $250,000.

Holloway’s Pills and Ointment claimed the largest sales of any medicine in the world by 1862.

Thomas Holloway became a very wealthy man. He retired in 1873 and, as he was without issue, appointed his brother-in-law, Henry Driver (1830 – 1909) as manager of his business.

Thomas Holloway dedicated much of the rest of his life to charitable ventures; he established the Holloway Sanatorium at Virginia Water, Surrey at a cost of £250,000 in 1873. He later went on to found the Holloway College at a cost of £350,000.

Holloway College in 2015

Death of the founder and gradual decline of the business
Thomas Holloway died with an estate valued at £550,000 in 1883.

Sole control of the Thomas Holloway business was assumed by Henry Driver, who added the Holloway name to his own to become Henry Driver Holloway.

Henry Driver Holloway reduced the advertising budget, which resulted in lower sales.

An analysis of Holloway’s Pills conducted for the British Medical Journal in 1903 found the product to consist of aloes, rhubarb, saffron, sodium sulphate decahydrate and pepper. The pills would have likely had a laxative effect. Holloway’s ointment was found to consist of turpentine, resin, olive oil, lard, wax and spermaceti.

Holloway’s Pills was registered as a company in 1929, with a modest capital of £5,000. Holloway’s Pills had lost considerable market share to Beecham’s Pills, whilst falling prey to an increased scepticism among the public regarding patent medicines.

Holloway’s Pills was acquired by Yeast-Vite Ltd, which itself came under the control of the Beecham Group in 1931.

Production of Holloway’s Pills and Ointment ended in 1951.

Andrews Liver Salts

How did Andrews Liver Salts became the highest-selling antacid in the world?

Scott & Turner introduce Andrews Liver Salts
William Henry Scott (1860 – 1922) and William Murdoch Turner (1862 – 1932) were proprietors of a successful wholesale margarine business at Gallowgate, Newcastle upon Tyne.

Scott was a prominent Wesleyan Methodist. He was a well-liked man, and held in a high regard by his workforce.

Scott & Turner began to manufacture Andrews Liver Salts, an antacid and stomach reliever, from 1895. The product was named after their office, located at St Andrew’s Buildings. Annual sales amounted to over two million tins by 1907.

Turner sold his stake in the business to W H Scott in 1907 and entered into retirement.

Sales of Andrews Liver Salts continued to grow, and the Gallowgate works were repeatedly expanded to accommodate increased production.

Scott & Turner advertised Andrews Liver Salts as the highest-selling antacid in Britain by 1922. Around 300 people were employed by this time.

Scott continued to act as chairman of Scott & Turner until his death in 1922.

Sterling Drug acquires Scott & Turner
Scott & Turner was acquired by Sterling Drug of the United States in 1923.

Andrews Liver Salts were introduced to the Canadian market from 1924.

Andrews Liver Salts were advertised as the highest-selling antacid in the world from 1926.

Scott & Turner was acquired by Drug Inc of the United States in 1929.

A new gas-powered factory was established in 1934. A total of 350 to 450 people were employed.

Staff hours were reduced to five days a week, with no reduction in pay from 1935.

There were around 500 employees by 1944.

A new factory at Fawdon, Newcastle was opened in 1949 in order to meet rapidly growing demand overseas for Liver Salts. 27 percent of Liver Salt production was exported. The Gallowgate site was divested.

Export sales of Liver Salts ran at about £1 million a year by 1952.

Scott & Turner rebuilt the Fawdon site with high levels of automation in 1956.

Sterling Drug merged Scott & Turner with another subsidiary, Charles H Phillips Chemical Co, manufacturers of Milk of Magnesia, to form Phillips, Scott & Turner in 1960. The head office was at Acton Vale, London, and the northern sales office was based in Newcastle upon Tyne.

Andrews was the clear market leader in stomach remedies in Britain as late as 1978. A television campaign featuring the Pink Panther cartoon character boosted sales by 40 percent in 1986.

Andrews Liver Salts contained sodium bicarbonate, citric acid and magnesium sulphate as of 1993.

Recent ownership and closure of the Fawdon site
Sterling Healthcare was acquired by SmithKline Beecham in 1994.

About 700 people were employed at the Fawdon plant in 1994.

SmithKline Beecham merged with GlaxoWellcome to form GlaxoSmithKline in 2000.

The Fawdon site was closed in 2015. Andrews Liver Salts production was transferred to Spain.

Andrews Liver Salts was the fifth highest-selling indigestion remedy in Britain in 2017, behind Gaviscon, Rennie, Nexium and Zantac. The product was discontinued in the UK market in 2023.

Life’s a bleach: a history of Domestos

How did Domestos become the leading bathroom disinfectant in the world?

W A Handley establishes the Domestos business
Wilfred Augustine Handley (1901 -1975), was the son of a blacksmith employed in the Tyneside shipbuilding industry.

W A Handley trained as a dental mechanic. As a side project, he manufactured chemicals in his garden shed. He acquired sodium hypochlorite, a waste product from the local chemical industries, including ICI Billingham, and manufactured a powerful disinfectant and sterilizer, which he called “Domestos”.

W A Handley established his “Hygienic Disinfectant Service” in 1929. Assisted by his wife Ivy, he established door-to-door sales of Domestos.

Domestos was incorporated as a private company in 1936. A factory was established at Albion Row in Byker.

Stergene, designed for washing woollens, was introduced in 1948.

Domestos enjoyed distribution across Britain by 1952.

Sqezy, the first washing-up liquid in squeezable bottles, was launched in 1957.

W A Handley placed Domestos into a company which was valued at £250,000 in 1957.

Unilever era
W A Handley required expansion capital, and the business was sold to Unilever for £2.5 million in 1961. Unilever lacked a bleach brand of its own, and was attracted to the strong growth at the company. Unilever provided managerial expertise. Handley was retained in a managerial capacity, but stepped down as chairman in 1962.

The Domestos blue plastic bottle was introduced from 1963.

The Domestos marketing and sales departments had been transferred to London by 1965.

Domestos employed 700 people by 1965.

Domestos sales continued to grow, but the Newcastle factory lacked space to expand. As a result, production of Domestos detergents including Sqezy and Stergene were transferred to the Unilever factory at Port Sunlight, Merseyside, from 1965. The customer service office was relocated to London.

Domestos held a third of the British bleach market by 1968.

Handley died with an estate valued at £172,786 in 1975.

The Domestos factory in Newcastle upon Tyne was closed with the loss of 160 jobs in 1975, and operations were relocated to Port Sunlight.

Domestos was sold throughout Europe by the end of the 1970s. It was introduced to Australia from 1981.

Domestos is a leading product in the Unilever Home Care division. Sales doubled between 2012 and 2022. Domestos is sold in over 45 countries, sometimes under different brand names, such as Domex (India and the Philippines), Glorix (Netherlands), Vim (Vietnam, Argentina and Brazil), Promax and Klinex (Greece). According to Unilever, Domestos is a leading brand in nearly every market where it is sold.