Category Archives: Leisure

Sega World Sydney

Sega World Sydney joined its sister theme park SegaWorld London as a high-profile failure. What went wrong?

Background
Sega World Sydney was a joint venture between Jacfun, a property consortium led by Kevin Bermeister (born 1960), and Sega. Kevin Bermeister was the general manager of the park.

Sega World Sydney was modelled on Sega’s Joypolis indoor theme park in Yokohama, Japan. The park was fitted out at a cost of AU$50 million. It occupied 10,000 sq metres of space. Unlike SegaWorld London, there was only one virtual reality ride. Alongside it was a rollercoaster, a ghost train and a dodgems.

A view of Sega World Sydney. Image used with permission.

Bermeister confidently announced that “Sega World will make existing theme parks look old-fashioned”. It was anticipated that the park would attract 1.2 – 1.5 million visitors in its first year.

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The Sydney park was expected to function as an anchor site from which Sega could establish similar sites across Australia and South East Asia.

Opening and closure
Sega World Sydney was opened in March 1997 at Darling Harbour. In the first full month of opening the park attracted under 70,000 guests. Sue Williams of the Sydney Morning Herald reported in November 1997, “it is not the virtual reality attractions that catch your eye; it is the virtual emptiness of the place”.

Sega paid $36 million to exit the joint venture in 1999.

It was hoped that the 2000 Summer Olympics in Sydney would boost attendance figures, however the park recorded just 400,000 visitors for the year. The park struggled to attract guests outside of holiday periods, despite active discounting. Opening hours were shortened in an attempt to reduce costs. The park was closed in November 2000.

The Sega World Sydney assets were sold by auction in 2001.

A history of Thomas Cook & Son (1841 – 2000)

Thomas Cook & Son pioneered popular tourism, and has ranked among the largest travel agencies in the world for much of its history.

Early life of Thomas Cook
Thomas Cook (1808 – 1892) was born in modest circumstances in Melbourne, Derbyshire. He was raised as a New Connexion Baptist. Thomas Cook was just four years old when his father died.

Cook went to work as a gardener in Melbourne from the age of ten. His employer was a heavy drinker, and Cook noticed the detrimental effect this had on his business.

Cook was apprenticed to a wood turner in Market Harborough, Leicestershire from the age of 14. He would sometimes begin work at two or three o’clock in the morning so that he could finish work early and indulge in his passion of fishing on the River Trent.

Cook did not complete his apprenticeship, and instead went to work for a printer and publisher in Loughborough. His employer was a keen Baptist. Cook became a Baptist preacher from 1828.

Cook entered into business for himself from 1832, as a wood turner and cabinet market in Market Harborough. Cook became closely associated with the temperance movement from this time.

The travel agency business is born
Cook organised an excursion from Leicester to Loughborough for 570 temperance supporters in 1841. It was the first time a British train had been chartered by a member of the public.

Cook relocated to Leicester later in 1841, where he worked as a printer and publisher.

Meanwhile, his travel agency business continued to grow. 300 people were taken to Scotland in 1846.

Statue of Thomas Cook (1808 – 1892) in Leicester

The growth of the railways had made travel more affordable, and Thomas Cook was quick to identify and exploit this potential market.

The Great Exhibition was held in London in 1851, and Cook arranged for 165,000 people to visit the capital. Profits were such that Cook was able to abandon the printing trade at this stage in order to devote himself to his travel agency business.

John Mason Cook
John Mason Cook (1834 – 1899), son of Thomas Cook, was appointed head of a new office at Fleet Street, London from 1865. An energetic man, he made an immediate impact, and the subsequent growth of the business was due as much to the son as the father.

John Mason Cook entered into full partnership with his father from 1871, and the firm became known as Thomas Cook & Son, with an invested capital of over £250,000.

Formerly the Thomas Cook head office in Leicester
The former Thomas Cook head office in Leicester

Business saw J M Cook travel an average of 50,000 miles a year between 1855 and 1873.

Thomas Cook retired in 1878, and John Mason Cook took full control of the firm.

Under the leadership of John Mason Cook, the business continued to expand until it had 84 offices and 2,962 staff (978 of them in Egypt) by 1891.

J M Cook died in 1899, and the gross value of his estate was assessed at £390,000. He was succeeded in business by his three sons; Frank Henry Cook (1862 – 1931), Ernest Edward Cook (1866 – 1955) and Thomas Albert Cook (1867 – 1914).

Conversion into a private limited company and successive owners
Thomas Cook & Son became a private limited company with a capital of £800,000 in 1924.

The head office was relocated to larger premises at Berkeley Street, Piccadilly, in 1926.

Thomas Cook & Son was sold to the Compagnie Internationale des Wagons-Lits of Belgium, operators of the Orient Express, for £3.5 million in 1927. The merger created the largest travel agency in the world, with scope for considerable efficiencies of scale.

The sale of the business allowed Frank Henry Cook to retire as chairman in 1929. He died in 1932, with a gross estate valued at £1,054,769.

Thomas Cook & Son had operations in 300 locations, and employed over 4,000 people by 1939. The head office at Berkeley Street employed 1,500 people at peak periods.

Wagons-Lits came under German control during the Second World War, and Thomas Cook & Son had it’s assets seized by the British government and handed to the four major railway companies.

The British railways, and Thomas Cook & Son with it, were nationalised in 1948.

Thomas Cook & Son claimed to be the largest travel company in the world in 1971. 10,000 people were employed across 420 offices.

The British government sold Thomas Cook & Son to a consortium of businesses headed by Midland Bank for £22.5 million in 1972.

Midland Bank sold Thomas Cook & Son to LTU, the third largest German travel agency, for £200 million in 1992. Westdeutsche Landesbank acquired Thomas Cook & Son the following year.

Preussag, the owner of TUI, the largest travel group in the world, acquired control of Thomas Cook & Son in 1999.

Carlson acquired Thomas Cook & Son in 2000.

Business cycles: a history of Raleigh

Raleigh was the largest manufacturer of bicycles in the world throughout much of its history.

Frank Bowden establishes the business
Frank Bowden (1848 – 1921) was the son of a Bristol manufacturer. He trained as a lawyer, and went to Hong Kong to make his fortune.

Bowden was successful, but the Asian climate had destroyed his health by 1886. His doctor suggested he take up cycling as a remedy. After six months spent cycling on a Raleigh bike in the South of France, his health was much improved, and his commercial interest was roused.

Bowden entered into partnership with the Raleigh manufacturers, who manufactured two to three bikes a week from a small shop in Nottingham, in 1888.

The Raleigh Cycle Co was registered with a capital of £200,000 in 1896. By this time the business was the largest bicycle manufacturer in the world.

Frank Bowden went overseas to promote export sales. Whilst he was away the company floundered. Bowden returned to England and retrieved his son,  Harold Bowden (1880 – 1960), from university to help him reorganise and manage the business.

Frank Bowden acquired full control of the business from 1908.

1,700 workers produced over 60,000 cycles every year by 1913. Harold Bowden was responsible for day-to-day management of the business by this time.

During the First World War the company voluntarily offered its factories to the government to manufacture munitions. Frank Bowden was made a baronet in 1915 in recognition of his service during the war.

Raleigh was one of the largest munitions manufacturers in Britain by the close of the conflict, with a workforce of 5,000.

Harold Bowden succeeds his father
Sir Frank Bowden died in 1921 with an estate valued at £475,000. Harold Bowden inherited the entire business.

Sir Harold Bowden (1880 – 1960)

There were 2,000 workers by 1924, making 400 bicycles every day, and over 100 motorcycles a week.

Unable to find suppliers to furnish it with components of sufficient quantity and quality, Raleigh became a vertically-integrated business, manufacturing every part at its Nottingham site apart from tyres and chains.

During the General Strike of 1926, 800 Raleigh workers joined in sympathy. Following the strike, Bowden introduced a profit-sharing scheme for his workforce. He wanted his employees to be proud to work for Raleigh, and believed it was essential to afford them fair treatment.

The brand and design rights of the Humber Cycle Co were acquired in 1932. The Humber cycles functioned as a premium alternative to the Raleigh brand. All production was centralised at Nottingham.

Raleigh had been overtaken in sales by the Hercules Cycle Company of Aston, Birmingham by 1933.

Sir Harold Bowden retired as managing director of Raleigh from 1938, but remained as chairman.

The war and post-war period
The Nottingham factory and it’s 9,000 employees were engaged almost entirely in producing munitions during the Second World War.

The post-war period was to prove difficult for Raleigh as it took time to rebuild the business after the war. The company had expected to enjoy the post-war consumer goods boom, but the rise of the car had a negative impact on sales. However the business had an output of one million bicycles by 1953.

Sir Harold Bowden retired as chairman in 1954.

Raleigh acquired the bicycle subsidiary of BSA of Birmingham in 1957. Production was consolidated at Nottingham.

Raleigh pioneered moped production in Britain in 1958.

Takeover by Tube Investments
Raleigh was subject to a friendly takeover by Tube Investments for £10.8 million in 1960. This represented a merger of the two largest bicycle manufacturers in Britain, which together held 80 percent of the domestic market.

Tube Investments consolidated all production at Nottingham from 1961.

Raleigh merged with Moulton in 1967, which confirmed its position as the largest bicycle manufacturer in the world. By this time the Nottingham site spanned 64 acres, and 70 percent of production was exported to 140 countries.

Raleigh was the only major British producer of mopeds, but abandoned the market to foreign rivals such as Honda in 1969.

Raleigh had a 67 percent share of the British cycle market in 1972, while foreign imports had a mere nine percent share.

Cycle sales in America boomed in the early 1970s, and Raleigh cycles, with their reputation for high quality, were in high demand. As a result, Raleigh cycle sales rose 55 percent between 1970 and 1971, leaving the company struggling to keep up with demand. Raleigh employed 8,800 people by 1975.

Ian Phillipps was appointed chairman in 1974. The finance director informed him that the Nottingham site was “the biggest white elephant in Britain”. Phillips reduced a product line of 7,000 different bicycles to around 1,000.

Raleigh had a production capacity of two million cycles a year at Nottingham in 1979, and employed 7,500. Together with other factories both in Britain and overseas it produced a total of four million cycles annually. 60 percent of British production was exported and it had a 60 percent share of its domestic market. It remained the world’s largest bicycle manufacturer.

Foreign rivals had captured a 36 percent share of the British cycle market by 1981, and Raleigh’s share had declined to 45 percent. The company’s workforce had been reduced to 4,000. Raleigh was no longer vertically-integrated, and instead imported all of its components apart from bike frames.

Following three years of consecutive losses and after reducing the workforce to 1,800, Tube Investments sold Raleigh to Derby International for £18 million in 1987. Derby’s timing proved fortuitous as mountain bikes began to enjoy strong sales growth.

Peugeot sold its loss-making bicycle arm to Derby in 1989.

The lease on the Nottingham factory expired in 2003. Raleigh relocated production to the Far East, which reduced manufacturing costs by 25 percent. The bikes are still designed in Nottingham. The company sold 850,000 bikes and employed 430 staff in 2011.

Raleigh was sold to Accell for £62 million in 2012.

Jaguar ‘British Villains’ ad

Have you seen the new Jaguar ‘British Villains” ad? I first caught it on YouTube, then they showed it on Top Gear, and more recently I’ve seen it airing in UK cinemas.

I like the ad. It’s distinctive and has a lot of character, which I think has much to do with the actors hired by Jaguar: Ben Kingsley, Mark Strong and Tom Hiddleston. The three actors cover a lots of ground: Kingsley is an Academy Award-winning septuagenarian, Strong is a rising middle aged actor who is known for playing villains, and Hiddleston is a rising star, best known for playing Loki in the Thor superhero films. By covering three generations, Jaguar broadens its potential appeal. The inclusion of Hiddleston encourages individuals in their 20s and 30s to aspire to own a Jaguar, even if they can’t afford one yet.

The high calibre of acting talent associates the Jaguar brand with quality and refinement. It does this while avoiding the pitfall of seeming stuffy. This is because mainstream Hollywood actors give the ad accessibility and a contemporary feel. The ad also utilises humour, which is fairly unusual and thus distinctive for a sports car ad.

The actors and the London setting firmly establish Jaguar’s British provenance. The ad also attempts to associate itself with the kudos of the James Bond movies: a high speed chase involving sports cars, helicopters and planes, the tuxedos, the camp villains. This is Bond association on the sly, as not many viewers will realise that movie Bond has never driven a Jaguar.

The ad is of course very masculine, which makes sense, as most Jaguar drivers are probably men.

The tagline “It’s good to be bad” is fairly clever as well, as it acknowledges that a sport car is a kind of guilty pleasure, a frivolous, un-necessary purchase.

All in all, a decent ad from a brand that has suffered from a lack of a strong brand image.

Sonic boom: the saga of SegaWorld London

SegaWorld London opened as the largest indoor theme park in the world. It was closed after just three years. What went wrong?

Background
Nigel Wray (born 1948) and Nick Leslau (born 1959) acquired the Trocadero, a large building on Piccadilly Circus, London, for £96 million in 1994. A profile in the Evening Standard described Wray as “the nearest British equivalent to American investment genius Warren Buffett”, whilst Leslau was “a chunkily-built North London Jew with all the elegance of a natural street trader”.

Although sited on one of the busiest thoroughfares in Europe, the Trocadero had historically failed to prove profitable. Tenants included a Planet Hollywood restaurant, a cinema, and retailers such as HMV, but 110,000 square feet across seven floors remained unused.

The Trocadero building at Piccadilly Circus

Development
Nick Leslau negotiated with Sega to open an indoor theme park in the unused space. Sega, along with Nintendo, dominated the video gaming market, and the Sonic the Hedgehog mascot was at the peak of its popularity. Sega would have full managerial control and operate the park rent-free, with the landlords receiving a half-share of profits.

The family-friendly SegaWorld concept had already undergone a soft launch with “Sega Park”in Bournemouth in July 1993. The largest video game arcade in Europe had been opened at a cost of £3 million.

The London site was to be modelled on Sega’s Joypolis theme park in Yokohama, Japan, and would include many of the same rides. Joypolis had been the largest indoor theme park in the world when it was opened in 1994.

Sega claimed to have invested £650 million in research & development for its theme parks. James Bidwell, head of marketing for Sega Europe, was confident that “the return on investment will be very high”.

SegaWorld London
SegaWorld London was the largest indoor theme park in the world. An initial investment of £45 million included six rides which combined traditional and virtual reality elements. The focus on virtual reality was partly due to constrained space at the site. Each ride cost around £2 million to construct. The rides were complimented by over 400 coin-operated arcade machines.

“We’ve designed it to have at most a 30 minute queue time for special attractions”, commented Peter Searle, operations and development director for Sega Amusements Europe.

SegaWorld also contained the longest above-ground escalator in Europe. Customers embarked upon it at the park entrance, and it took them up all seven floors in a single run. It was so large that it had to be lowered through the Trocadero roof in five sections during installation.

SegaWorld launch and press reactions
James Bidwell described SegaWorld as, “the most sensational new tourist attraction in the world”.

SegaWorld London opened in September 1996, with a launch party featuring pop star Robbie Williams. Nick Leslau witnessed over 100 people queuing for a ride that could handle just 40 customers per hour. He would later describe how his “heart just sank” as he realised that his partnership with Sega was “a mistake”. He prepared himself for a media evisceration.

The initial reviews of SegaWorld were as unforgiving as Leslau had feared. Charles Spencer of the Daily Telegraph described the park as “little short of a disgrace” and “the most joyless tourist trap in London”. The park was “prosaic and tacky”, according to Cosmo Landesman of the Sunday Times. Tom Whitewell of The Guardian claimed, “it’s not all that different from your local shopping centre”, and criticised the ride technology as “nearly always obvious and unsubtle”. The Economist dismissed SegaWorld as a “vast video game arcade”. Several reviewers pointed out that one ride was simply a dressed-up dodgems.

SegaWorld London was overpriced (£12 entry for adults), rides broke down, the queues were lengthy, and it failed to live up to the marketing hype. The coin-op machines cost £1 a time, and were already available elsewhere without an entrance fee. Leslau later described his disappointment:

Sega could not deliver what they said they’d deliver… It looked amazing, but their rides were not capable of delivering the number of people they needed to deliver to support the operation. People were queuing for ages … It was a question of over-anticipation and under-delivery.

Later media reviews continued to criticise SegaWorld. For Paul Gogarty of the Daily Telegraph the park was “a hot, exhausting, dark experience”. John Tribe of The Times described the attraction as a “glitzy con-trick”.

SegaWorld London was subject to a relaunch in December 1996. The entrance fee was reduced to £2, but ride fees of between 50p and £3 were introduced in an attempt to reduced the hour-plus queues that developed during busy periods. Leslau explained that “cultural mistakes” by Sega had underestimated the tolerance of British and European guests for lengthy queue times.

SegaWorld London is closed
It was reported that SegaWorld London had attracted 1.1 million visitors by February 1997, but this, as well as average customer spend, was about half what had been anticipated. Leslau accused Sega of trying to run the park “by remote control from Tokyo”, and criticised the lack of basic facilities such as a bar, cloakrooms or seating areas.

In July 1997 Gervase Webb of the Evening Standard wrote that the park was “echoingly, cavernously empty … a vast white elephant”. Sega claimed an average attendance rate of 3,500 people a day.

Wray and Leslau stepped down as chairman and managing director of the Trocadero in the summer of 1997. Wray commented, “we had not realised that SegaWorld would do so badly and it is a great disappointment”. John Conlan was appointed as chairman. He accused Sega of lacking “any coherent plan that could improve profits to levels that would begin to mitigate the rental obligations for the space it occupies”.

SegaWorld London received a £650,000 facelift in December 1997, and admission fees were removed. Conlan admitted:

We have realised that this is not an indoor theme park. It is an amusement arcade and you would not normally pay to go to an amusement arcade.

Unfortunately the removal of admission fees resulted in a reduced customer average spend of just £1.70.

Closure of SegaWorld London
Sega was evicted from the Trocadero in September 1999. The disorganisation, mechanical failures and lack of market research at the park reflected poorly on Sega’s management. Conlan described the SegaWorld concept as “fundamentally flawed”.

Sega quietly reversed plans to open 100 Sega Worlds across Europe and the United States. A Sega World was opened in Sydney, Australia in 1997, but failed to attract sufficient guests, and closed down in 2000. The Yokohama Joypolis was closed in 2001.

Subsequent tenants
The SegaWorld site was taken over by Family Leisure Group, who had operated the Funland video game arcade on the ground floor of the Trocadero. Michael Green, the managing director of the group, commented on SegaWorld, “once I saw it, I knew it couldn’t last long. It didn’t have the right mix for this market and I don’t think they had a clear vision for the property”. The old SegaWorld attractions, with the exception of the Aqua Planet 3D simulator, were closed down.

Funland was gradually reduced in size, before it was closed in 2014. A large part of the Trocadero was reopened as a budget hotel in 2020.

Comparisons
The promises of interactivity, optimism for the future, over-expectation and consequent media cynicism that defined SegaWorld also characterised the launch of the Millennium Dome in London. Further parallels can be made between SegaWorld and DisneyQuest, a similar indoor theme park with virtual reality elements which also over-promised and failed to deliver.

Bouncing back: Dunlop Slazenger

How did Dunlop Slazenger become one of the largest manufacturers of sporting equipment in the world?

Dunlop was established as a rubber goods company in 1889. In 1909, it moved into sporting goods when it began to manufacture 144 golf balls a day at Manor Mill in Birmingham. In their first year, Dunlop balls won five of the major British golf tournaments.

The success of the Dunlop golf ball led the company to enter into tennis ball production from 1924. Tennis rackets were introduced from 1925. F A Davis, sports manufacturers, was taken over in 1925 in order to acquire a distribution network.

One third of British open tournaments used Dunlop tennis balls by 1926.

Gardner Brothers of Waltham Abbey in Essex was acquired in 1929. Production of rackets was transferred to the site. Waltham Abbey was the largest producer of tennis rackets in Europe within a few years.

The decade saw Dunlop established as a leading sporting goods supplier due to a mechanised production line, which reduced costs, as well as a strong commitment to research and development. It was considered the foremost manufacturer of golf balls.

Dunlop was the largest manufacturer of sporting equipment outside of the USA by 1933. More than three million golf balls, three million tennis balls and 80,000 rackets were produced in 1936.

Production of golf balls was temporarily discontinued in 1941 due to war work and a lack of rubber supply.

After the war, Dunlop transferred production of golf balls and tennis balls from Fort Dunlop to Speke, Liverpool, where it had leased a former aircraft factory.

Dunlop’s Fort Maxply tennis rackets were used by more than half of the competitors at Wimbledon in 1952.

Slazenger, a major English sporting goods rival, was acquired in 1959.

Dunlop Sport exports amounted to £1.6 million in 1960. The business was a world leader in golf and tennis.

Dunlop and Slazenger ranked alongside Wilson and Spalding as the leading manufacturers of quality tennis rackets.

Carlton Sports of Saffron Walden, Essex, manufacturer of badminton rackets and shuttlecocks, was acquired in 1968.

By the end of the 1960s Dunlop Slazenger had established nearly 30 factories across Britain, Ireland, France, Germany, the USA, Canada, Australia, New Zealand, South Africa, Japan, the Philippines, Malaysia and Indonesia.

Astronaut Alan Shepard used a Dunlop 65 ball when he played golf on the moon in 1971.

A golf ball and club factory was established at Normanton, Yorkshire, in 1973.

62 percent of all tennis rackets used at Wimbledon in 1973 were made by either Dunlop or Slazenger.

A new tennis ball factory was established in the Philippines in 1977.

The Speke factory was closed in 1979. Golf ball production was concentrated at Normanton.

Rationalisation saw Dunlop Slazenger exit niche categories such as table tennis and archery.

Production of rackets at Waltham Abbey in Essex fell prey to cheaper imports produced overseas, and the factory was closed in 1979, with production concentrated on the Slazenger site at Horbury in West Yorkshire.

Dunlop Slazenger supplied twice as many Wimbledon competitors in 1980 as its nearest rival, Wilson. Graphite rackets were introduced from 1980.

From 1981 to 1988, Dunlop Sports sponsored John McEnroe in the most expensive tennis sponsorship deal in the world, worth $500,000 annually, plus commissions on McEnroe branded rackets.

More tennis Grand Slams have been won with Dunlop rackets than any other brand.

By 1982 Dunlop Slazenger had annual sales of £100 million, but it was struggling to remain profitable. In 1983 the company lost £6 million. Alan Finden-Crofts was appointed chief executive, and identified the company weaknesses as a local (as opposed to international) outlook, weak marketing and a lack of a global strategy. By 1986 he had turned around the company to make an annual profit of £16 million.

Wooden tennis racket production ended in 1984 as customers increasingly preferred lightweight graphite equipment.

The Slazenger factory at Horbury, Yorkshire was closed in 1986. The majority of production was transferred to the Far East.

Dunlop Slazenger was acquired by Cinven, a private equity firm, for £372 million in 1996. Cinven sold Dunlop’s rights to the Puma sports brand in Britain back to its German parent. Cinven invested heavily into the business to make it profitable.

Much of the Dunlop Slazenger sports equipment was manufactured in China by the turn of the century.

Dunlop Slazenger held 15 percent of the United States golf ball market by 2000.

Cinven “struggled with outdated management systems, missing orders and overlapping sales teams, competing to sell Slazenger golf balls and the upmarket Maxfli range to the same customers”.

The Normanton factory was closed with the loss of 69 jobs in 2000. Production was relocated to the United States.

Dunlop Slazenger was taken over by its lenders, led by Royal Bank of Scotland, in 2001.

Sales of tennis, golf and squash balls, as well as shuttlecocks, accounted for almost 70 percent of sales by this time, with annual sales of nearly 150 million units.

The Maxfli golf brand was sold to Adidas for £20 million in 2002.

A large tennis ball manufacturing plant in Barnsley, Yorkshire was closed in 2002, and the machinery was shipped to a facility outside Manila in the Philippines. Token production in Germany and South Africa also ended, and the Philippine plant became the sole supplier of Dunlop Slazenger tennis balls. Due to Dunlop Slazenger’s high market share, the company estimated that 60 percent of the world’s tennis balls and 90 percent of squash balls were manufactured at the site.

Dunlop was producing around 250,000 golf balls every day by 2003.

RBS returned the business to profitability and sold the company to Sports Direct for £40 million in 2004. Sports Direct closed the head office at Camberley with the loss of 37 jobs.

Sports Direct sold Dunlop Sport to Sumitomo Rubber Industries of Japan for £112 million in 2017. Sports Direct retained control of Slazenger, thus reversing the effects of the Dunlop Slazenger merger in 1959.

A history of Donnay Sports

Donnay is best known today as a low-cost clothing brand available from Sports Direct stores.

Donnay_Logo_1

Donnay was established in Belgium in 1913. The business became involved in sporting goods when it began to manufacture wooden tennis rackets from 1934.

Donnay was the largest producer of tennis rackets in the world throughout the 1970s.

Donnay was buoyed by its sponsorship of Bjorn Borg, the superstar tennis player of the era, between 1979 and 1983. As the company did not have a marketing manager until 1987, the company image during that era was very closely tied to Borg.

Donnay first ran into trouble in 1973 when Wilson Sporting Goods dropped the company as its contract tennis racket manufacturer in favour of cheaper production in Taiwan. The Wilson contract had accounted for 1.3 million rackets out of an annual production figure of two million.

Donnay was also slow to make the switch from the increasingly obsolete wooden rackets to the lightweight graphite models. The company manufactured just 3,000 graphite rackets in 1980, against 1.8 million wooden rackets.

When Bjorn Borg retired from tennis in 1983, it was the final nail in the coffin for Donnay. The company had tied its fortunes too closely to a single figure, and had maintained production in Belgium whilst competitors moved production to the Far East. Its production line was ten times longer than rival manufacturers.

The company lost money every year after Borg’s retirement, until it declared bankruptcy, with $35 million of debt, in 1988. It was purchased by Bernard Tapie, a French singer turned businessman, who later acquired Adidas.

Donny finally ended wooden racket production towards the end of the 1980s.

Tapie had a major success when he signed an 18 year old Andre Agassi between 1989 and 1992. Despite this, the company struggled to maintain profitability. The local government in Belgium acquired it to save it from bankruptcy in 1993. The factory in Belgium was closed down, and a company that had employed 600 people now employed 25 at a distribution centre. Mike Ashley, the owner of Sports Direct, acquired the global rights to the brand for $3.9 million in 1996.

Ashley originally supported the brand as a leading tennis company. However in 2004, he acquired Dunlop Slazenger. Dunlop-Slazenger became the prestige tennis brand, and Donnay became the marque for cheap rackets and clothing.